Per Rune Henriksen’s Post

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Senior adviser Eviny AS

My expectations to on-line customer service is moderate, to say the least. Normally it is OK, sometimes non-existing. It is therefore with great pleasure I share my astonishment over the customer service I experienced by @GigiFratelli when I lost a tiny pin that kept the handle on my (pretty old and worn) briefcase in place. I sent an e-mail and explained the problem, promptly they answered and announced that they had started the search for the pin. After a few days I got an update: they had found something that could be the right pin, would I check the measurements please? I did, it was the pin, I replied, and after a few days the pin arrived by mail, kind regards Team van Gils! -no charges, just service! #customerservice

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Magne Andresen

Strategi/rammevilkår/myndighetskontakt - Sunnhordland Kraftlag

1y

Sustainability in practice!

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Louise Korsbæk Sondrup

Fremtidsoptimist og Manager Innovation at Eviny

1y

Awesome!! 👌👌

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